We offer various delivery options, including standard delivery, express delivery, and same-day delivery in select areas. Delivery costs may vary depending on factors such as order size, delivery distance, and chosen delivery speed. You can view the applicable delivery options and costs during checkout before finalizing your order.
What Are You Looking For?
FAQ
Delivery
How long does it take for orders to be delivered?
The delivery time depends on your location, chosen delivery option, and the time of placing your order. Generally, standard delivery orders are delivered within 1-2 business days, while express or same-day delivery options offer faster delivery times. You can check the estimated delivery time during checkout or track your order once it's been dispatched.
Do you offer contactless delivery?
Yes, we offer contactless delivery to ensure the safety and well-being of our customers and delivery personnel. With contactless delivery, our delivery team will leave your order at your doorstep or another designated location without requiring a physical interaction. You will receive a notification once your order has been delivered.
Shipping
Do you offer doorstep delivery within Hyderabad?
Yes, we provide doorstep delivery services within Hyderabad and Secunderabad and its surrounding areas. Our delivery team ensures that your order is delivered safely and promptly to your specified address within the designated delivery timeframe.
What is the delivery schedule for orders within Hyderabad?
We offer flexible delivery schedules to accommodate your preferences. Typically, orders placed before [insert cutoff time, e.g., 8:00 PM] are processed and delivered on the next day, while orders placed after the cutoff time are scheduled for day after-tomorrow delivery. You can select your preferred delivery date and time slot during checkout.
Is there a minimum order requirement for doorstep delivery in Hyderabad?
Yes, we have a minimum order requirement for doorstep delivery within Hyderabad. The minimum order value may vary depending on factors such as your location, delivery distance, and current promotions. You can view the minimum order requirement for your area and any applicable delivery fees during checkout.
Billing
What payment methods do you accept for orders?
We accept a variety of payment methods to make your shopping experience convenient. You can pay for your orders using cash on delivery (COD), credit or debit cards, mobile wallets (such as Paytm, PhonePe), and online banking. Simply choose your preferred payment option during checkout.
is there a minimum order requirement for online payments?
No, there is no minimum order requirement for online payments. You can pay for your orders using credit or debit cards, mobile wallets, or online banking regardless of the order value. However, please note that certain payment methods may have their own transaction limits or fees imposed by the respective payment service providers.
How do I receive my invoice or receipt for the order?
Once your order is confirmed and processed, you will receive an invoice or receipt via email. This document will contain details such as the order number, itemized list of products purchased, total amount payable, and payment method. If you require a printed copy of the invoice, you can request it from our customer service team, and we will be happy to provide it to you.
Support
How can I contact customer support for assistance with my order?
You can reach our customer support team via phone, email, or live chat for assistance with your order. Our customer support representatives are available [10AM-6PM] to address any inquiries, provide order updates, and resolve any issues or concerns you may have. You can find our contact information on the website's "Contact Us" page.
What should I do if I encounter an issue with my delivered order?
If you encounter any issues with your delivered order, such as missing items, damaged products, or incorrect items, please contact our customer support team immediately. You can reach us via phone, email, or live chat, and our team will promptly assist you in resolving the issue. We strive to ensure your satisfaction with every order, and we appreciate your feedback to help us improve our service.
Do you offer assistance with product selection or recommendations?
Yes, our customer support team is here to assist you with product selection, recommendations, and any other inquiries you may have. Whether you're looking for specific products, need assistance with dietary preferences, or have questions about product availability, our knowledgeable representatives are ready to help. Feel free to reach out to us via phone, email, or live chat, and we'll be happy to assist you in finding the right products for your needs.
