Refund Policy
Welcome to Minei Fruits and Grains! Our Refund Policy outlines the terms and conditions regarding refunds for products purchased from our website.
1. Eligibility for Refunds
We want you to be completely satisfied with your purchase from Minei. If you are not satisfied with your purchase for any reason, you may be eligible for a refund under the following conditions:
- The product must be returned within [number of days] days of the original purchase date.
- The product must be unused, unopened, and in its original packaging.
- The product must be in the same condition as when you received it.
- The product must be accompanied by proof of purchase, such as a receipt or order confirmation email.
2. Non-Refundable Items
Certain items are not eligible for refunds, including but not limited to:
- Perishable goods such as fresh produce, dairy products, and frozen items.
- Products that have been opened, used, or damaged by the customer.
- Gift cards or promotional items.
3. Refund Process
To request a refund, please contact us at mineifg@gmail.com or +91-8309277589 within 1-2 days of receiving your order. Please provide your order number and a brief explanation of why you are requesting a refund.
Once your refund request is received and approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please allow [number of days] business days for the refund to appear in your account, depending on your bank or credit card provider.
4. Return Shipping
If you are eligible for a refund, you may be responsible for return shipping costs unless the return is due to an error on our part, such as receiving the wrong item or a defective product. We recommend using a trackable shipping service to ensure that your return is received by us.
5. Refund Exceptions
In certain cases, refunds may be subject to additional terms or exceptions:
- If the product is returned in a condition that does not meet our eligibility criteria, we reserve the right to refuse the refund or charge a restocking fee.
- If the product is returned after the specified return period, it may not be eligible for a refund.
- We reserve the right to deny refunds for products that have been tampered with, altered, or misused.
6. Refund Policy Updates
We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. It is your responsibility to review this Refund Policy periodically for updates.
If you have any questions or concerns about our Refund Policy, please contact us at mineifg@gmail.com or +91-8309277589.
Last updated: 12/4/2024.
